Support
How can we help?
The questions we are asked most, and a form that reaches a person rather than a queue.
Where to start.
Three doors, depending on which app you are asking about.
The club platform
Teams, subs, scheduling, safeguarding and reports, for admins and coaches.
See the club appThe practice app
The players’ companion for logging their own practice, on iOS and Android.
Practice app helpSomething else
If it is not answered below, write to us and a person will answer within a working day.
support@vantasports.aiFrequently
asked questions
What is Vanta Sports?
One app for a grassroots sports club. Admins run the club, coaches run their teams and parents keep up with their children, all in the same place, plus a separate practice app for players.
How do I set my club up?
Set your team up first. It takes about five minutes, and then you share one link with parents. If you look after a whole club with several teams and other coaches, there is a club door that starts you at the top instead.
Is Vanta Sports free?
Yes, completely free, forever. There are no monthly subscriptions, no per-player fees, no hidden costs and no premium tiers. Every feature is included: team management, scheduling, payments, messaging, attendance, and reports you can take to a committee meeting. Payment processing uses Stripe with standard transaction fees when you choose to collect fees online.
How do payments work?
Through Stripe. Clubs set up recurring subs, one-off charges and match fees, assign them in bulk, and see who has paid. Card details never reach our servers.
Can a parent pay for more than one child?
Yes. One account covers every child a parent has at the club, including children in different teams, and each one can be on a different plan.
Is our data secure?
Data is encrypted in transit and at rest, your club is the data controller and we are the processor, and payment details are handled by Stripe rather than stored by us.
Which sports does it support?
Anything organised into teams and fixtures. The drills library covers football, basketball, rugby, cricket and netball, and the practice app currently focuses on basketball and netball shooting.
How do I reach a person?
Use the form on this page, or email support@vantasports.ai. We answer within a working day.
Still stuck?
Send us a message. We answer within a working day, and a person reads it.
Contact support
Tell us what is happening and we will come back to you.

